Returns Policy
For orders placed online the following returns policy is applicable:
- We require proof of purchase - product must be returned with original email receipt.
- Product must be returned within 7 days from shipment arrival
- Product must be returned in original working order, with original packaging
- Prestige Communications will not incur the cost of return postage.
Providing the above criteria is met, goods may be returned for the following reason:
- Faulty product(s)
- Product is not as described.
Product(s) may be repaired or exchanged at the discretion of Prestige Communications.
Change of Mind Refund Policy
Refunds may be given for orders placed online for change of mind.
* Change of mind returns are subject to a restocking fee.
* All Initial outgoing postage and handling costs will not be refunded for any change of mind returns.
* Items stated as "special order items" will incur a 20% restocking fee for change of mind return.
Shipping Information
We use different courier companies based on your location and package size to deliver your order. Items are shipped within 1-2 days of your placing the order, unless the item is backordered, in which case you will be promptly notified. It will typically take 1-3 days from shipment before you will receive your order. We will notify you if there are any likely delays in shipping your order.
PLEASE NOTE: We do not ship bulky items such as antennas etc to PO Box addresses.
You can choose our store pick-up option on checkout. Pick up your order from 42 Westchester Road, Malaga. Please give atleast 12 hours notice if you wish to do so..
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australian and other copyright laws, and is the property of www.prestigecom.net.au. The collective work includes works that are licensed to www.prestigecom.net.au. Copyright 2014, www.prestigecom.net.au ALL RIGHTS RESERVED.
Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.prestigecom.net.au or purchasing www.prestigecom.net.au products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.prestigecom.net.au or to purchase www.prestigecom.net.au products.
Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.prestigecom.net.au. You further agree not to change or delete any proprietary notices from materials downloaded from the site.