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Terms & Conditions

Returns Policy

For orders placed online the following returns policy is applicable:

  1. We require proof of purchase - product must be returned with original email receipt.
  2. Product must be returned within 7 days from shipment arrival
  3. Product must be returned in original working order, with original packaging
  4. Prestige Communications will not incur the cost of return postage.

Providing the above criteria is met, goods may be returned for the following reason:

  1. Faulty product(s)
  2. Product is not as described.

 Product(s) may be repaired or exchanged at the discretion of Prestige Communications. 

Change of Mind Refund Policy

Refunds may be given for orders placed online for change of mind.
* Change of mind returns are subject to a restocking fee.
* All Initial outgoing postage and handling costs will not be refunded for any change of mind returns. 
* Items stated as "special order items" will incur a 20% restocking fee for change of mind return.

Shipping Information

We use different courier companies based on your location and package size  to deliver your order. Items are shipped within 1-2 days of your placing the order, unless the item is backordered, in which case you will be promptly notified. It will typically take 1-3 days from shipment before you will receive your order. We will notify you if there are any likely delays in shipping your order.

PLEASE NOTE: We do not ship bulky items such as antennas etc to PO Box addresses.

You can choose our store pick-up option on checkout. Pick up your order from 42 Westchester Road, Malaga. Please give atleast 12 hours notice if you wish to do so..

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australian and other copyright laws, and is the property of www.prestigecom.net.au. The collective work includes works that are licensed to www.prestigecom.net.au. Copyright 2014, www.prestigecom.net.au ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.prestigecom.net.au or purchasing www.prestigecom.net.au products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.prestigecom.net.au or to purchase www.prestigecom.net.au products.

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.prestigecom.net.au. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Online Security

Prestige Communications have placed a number of protections in place to ensure that your transactions are extremely safe and that your information is secure.

When transacting via our secure server, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 256 Bit encryption technology before being sent over the Internet. 

Accepting credit cards online securely via E-path hosted PCI and CDU compliant credit card payment gateway system. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet.

You can tell you are in secure (SSL) mode when a little padlock appears within your address bar amd on the bottom of the screen.Your credit card number is removed from our on-line server within one minute of it arriving and is stored on a separate secure server, which is not accessible via the Internet at all.

If you are still unsure about sending your credit card to us via the Internet, then we suggest you use one of our additional payment methods.Security is a of the upmost of importance and it is up to you to ensure you protect your information.